Our clinic is growing rapidly, so we’re looking for people with exceptional talent to join our team.
At Melbourne Functional Medicine, we’re on a mission to change people’s lives and solve the chronic disease epidemic by changing the way healthcare is done. Our model of healthcare combines cutting edge, evidence based functional medicine with results focused health coaching to offer uniquely personalised support to patients that amplifies their health outcomes.
This approach involves giving patients a high level of care. We spend as much time with a patient as they need to get better, by collaborating with a practitioner who solves their case, and a health coach who supports them to get well again.
Our team is passionate, driven and focused on delivering a truly exceptional healthcare experience for our patients. We also extend this level of care to our team members, prioritising their health and well-being too.
To deliver an exceptional 5-star healthcare experience, we go the extra mile to ensure each interaction with us surpasses expectations.
Great and lasting success is achieved through small, consistent steps. As a leader in our field, this is why we foster and celebrate an environment of continual improvement.
We want to help people live happier, healthier lives, and we do this by providing exceptional care and support to both our team and patients.
We do what needs to be done, or say what needs to be said, with integrity. This means being honest, transparent, and wanting the best outcome in any situation.
We want our staff to be happy, healthy and fulfilled by working with us. Our benefits cater to these aims, such as:
Attractive salary package (with potential for performance based compensation)
Professional development
Mentorship and financial contribution to courses
Flexibility to work from home if you live outside of Melbourne (practitioner and coach roles only)
A healthy work-life balance
Working with a supportive, nurturing team who are committed to excellence
Join our growing team on a part-time basis (~30hrs across Mon-Thurs or full work week) in South Melbourne, with WFH flexibility potential as clinic resourcing allows. In this mostly in-clinic role, you’ll be responsible for a range of day-to-day activities to help keep our clinic running smoothly for our patients and healthcare team.
The role includes:
Being a warm and welcoming first point of contact on the front desk alongside Jane and Teagan
Being the epicentre of communication between staff and patients - handling new and existing patient enquiries, appointment bookings, email management and clinical team support
Other day-to-day operations such as opening and closing the clinic, handling dispensary stock, basic compounding, processing payments, sending out mail orders, maintaining clinic presentation
Tasks such preparation of digital dashboards for patients, filing and upload of medical reports and results
Managing end-to-end functional testing for patients from placing orders through to result filing and management
This role is for you if you are/have:
Excellent phone manner and interpersonal skills that translate across over multiple communication channels
Tech whizz with strong computer literacy and working knowledge (or willingness to learn) of Google Suite, Notion, Cliniko, Slack
Can uphold a high standard of accuracy, efficiency and exceptional customer service in a fast paced, dynamic environment
A natural problem solver with anticipatory thinking, eye for detail and strong time management skills
Administrative and/or customer experience
Ability to pick things up quickly and take initiative
While we aren't actively seeking a practitioner, we always welcome connecting with us as our team is continually growing. A future role will involve working in our South Melbourne clinic alongside a health coach to deliver outcomes to patients.
Requirements:
Degree qualified Naturopath or a GP with integrative healthcare training, managing people with chronic conditions like autoimmunity, digestive issues, hormonal disorders, etc.
Clinical experience treating patients (preferably 5+ years)
Further education in functional medicine, or similar methodology preferred e.g. ACNEM coursework, or be treating in this way, or willing to do further training which we’ll contribute to.
This role is for you if you have:
Great communication and interpersonal skills (in particular, you love educating patients on health)
Keen critical thinking skills, and problem-solving mentality
Innate curiosity, with a growth and learning mindset
A team player attitude (this includes working with marketing to promote your profile)
While we aren't actively seeking a health coach, we always welcome connecting with us as our team is continually growing. A future health coach role will involve working in our South Melbourne clinic and via telehealth alongside a practitioner to help deliver outcomes to patients.
Requirements:
Health coaching certification
Coaching experience (preferably 2+ years)
This role is for you if you have:
A naturally warm, approachable and friendly personality
Strong communication (written and verbal) to facilitate an easy flow of communication between practitioner and patient
Time management skills, including the ability to prioritise and be responsive to patients
Maturity or life experience
Good technology skills (or a willingness to learn)
Attention to detail
An adaptable and flexible attitude to meet the needs of each patient
If you like what you’ve read and your values and qualifications align with our requirements, we’d love to hear from you. Please complete the form below to express your interest in working with us, and we’ll be in touch soon!
If you believe you’re the person we’ve been dreaming of, follow the steps below.
On your cover letter, please respond to the following prompts: Of our values, which resonates most with you? What do you believe sets you apart from other applicants? Email your cover letter and resume, as 1 single PDF, below. We look forward to meeting you!
